SeaOrals

Privacy Notice

Effective 5 October 2026. This notice explains how SeaOrals handles learner accounts, study activity, uploaded material and service operations.

Who Is Responsible

- SeaOrals AI is the controller responsible for personal information used by this service.
- Contact seaoralsai@mail.com for privacy questions, access requests, corrections or deletion requests.
- This notice applies to the SeaOrals web application and related support services.

- Account details such as email address and profile information.
- Study activity such as questions answered, saved revision items, scores and feedback.
- User-uploaded documents and extracted text where you choose to upload material.
- Feature usage and estimated AI cost data used for operations and abuse prevention.
- Feedback reports submitted through feedback or support tools.

- Contract: to create and operate your account and provide the study tools you request.
- Legitimate interests: to secure the service, prevent misuse, control service costs, diagnose faults and improve content quality.
- Consent: where a feature specifically asks permission, including processing an uploaded image for text extraction.
- Legal obligation: where information must be retained or disclosed to comply with applicable law.

- Uploaded learner documents are stored against the uploading user account.
- The app uses account ownership checks so another learner should not see your uploaded library.
- You can remove uploaded documents from your library where the app provides that function.
- Do not upload documents you are not permitted to use.

- SeaOrals uses service providers for hosting, authentication, database and storage services, AI processing, and support operations.
- Current core providers include Vercel, Supabase and OpenAI. Payment providers will be identified here before paid subscriptions begin.
- Some features send prompts, answers, audio, summaries or extracted text to AI providers to generate study support.
- SeaOrals should avoid sending unnecessary personal data to AI services.
- Providers may process information outside the UK. SeaOrals relies on the provider's applicable contractual and transfer safeguards.
- AI-generated material is a learning aid and must be checked against official sources.

- Account and study information is kept while your account remains active and as needed to provide the service.
- Uploaded documents remain until you delete them or the associated account data is removed, subject to backup recovery periods.
- Security, usage and support records are kept only as long as reasonably needed for operations, legal obligations and dispute handling.
- SeaOrals uses access controls, account ownership checks, encrypted provider connections and restricted server credentials. No online service can promise absolute security.

- Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to processing, and to receive portable data.
- You may withdraw consent where processing relies on consent, without affecting earlier lawful processing.
- Send requests to seaoralsai@mail.com. Identity checks may be required before account information is disclosed or changed.
- You may complain to the UK Information Commissioner's Office if you remain unhappy with how a data concern is handled.

For data or account questions, use the support page or email seaoralsai@mail.com.